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Terms of Service

Effective date:November 1, 2024
Last updated:October 12, 2026

1. Purpose

These Terms govern the rights, obligations, responsibilities and other matters between Deorot (the “Company”) and users of Intome (the “Service”), a platform for creating mobile wedding invitations, first-birthday invitations and thank-you cards. They apply to the Intome website and Intome within the Toss app. Provisions specific to Toss apply only to that channel and do not restrict statutory user rights.

2. Definitions

The definitions of terms used in these Terms are as follows:

  • “Service” means the creation, saving and sharing of mobile wedding invitations, first-birthday invitations and thank-you cards provided on the website or within Toss.
  • "User/Member" refers to a person who has entered into a service agreement and has been assigned an ID.
  • "Non-member" refers to a person who uses the Service without registering.
  • "Service Agreement" refers to a contract concluded with the Company for the use of the Service, having the same meaning as membership registration.
  • "Termination" refers to the termination of the service agreement, equivalent to membership withdrawal.
  • "Template" refers to pre-made content provided by the Company that can be modified through the editor.
  • "Rendering" refers to the process and result of creating templates through the editor.
  • "Watermark" refers to marks such as the Company's logo displayed on content for copyright protection.

3. Posting and Revision of Terms

The Company posts these Terms on the initial screen of the Service so that users can easily access them. The Company may revise these Terms within the scope that does not violate relevant laws.

When revising these Terms, the Company announces the effective date and reasons alongside the current Terms on the initial service screen from 7 days before the effective date until the preceding day. Changes unfavorable to users require at least 30 days’ notice. The last-updated date above is the document editing date; the effective date of revised provisions is separately announced under this section. Existing purchases retain the conditions disclosed at purchase, although beneficial extensions of retention may apply as separately announced.

4. Provision and Modification of Services

The Company provides the following services:

  • Creation, saving and sharing of mobile wedding invitations, first-birthday invitations and thank-you cards
  • Delivery of wedding and first-birthday event information and messages of thanks
  • Other services determined by the Company

The Company may change the content and method of service provision, and in such cases, will announce the changed service content and provision date.

5. Service Interruption

The Company may temporarily suspend service provision in the following cases:

  • Unavoidable circumstances due to facility maintenance
  • When telecommunications carriers regulated by the Telecommunications Business Act suspend telecommunications services
  • Other force majeure circumstances

The Company shall provide prior notice of temporary service suspension, and if prior notice is not possible, shall provide notice afterwards.

6. Supported Environments

The website supports standard browsers such as current versions of Chrome, Safari and Edge with JavaScript and cookies enabled and an internet connection. It can be used on PCs and mobile browsers on smartphones and tablets. Photo editing, image saving, sharing and payment features may differ depending on browser, operating system and device support. Normal operation cannot be guaranteed on operating systems or browsers that are no longer supported.

Use within Toss requires a current Toss app supporting the relevant features, a smartphone operating system supported by Toss and an internet connection. Device features such as selecting photos and saving files operate only within the permissions you grant. Refusing permissions may restrict the relevant features. Feature-specific limitations are explained on the relevant screen; no fixed PC memory capacity or internet connection speed is imposed as a universal requirement.

7. Membership Registration

Users apply for membership by completing the registration form and agreeing to these Terms. Within Toss, registration and sign-in use Toss Login and the required consent process instead of a separate Intome email and password; the Toss user identifier links accounts and cards. Cards and purchases from existing website and Toss accounts are not automatically combined unless a separate linking feature is provided. Consent options are initially unchecked and selected by the user. Consent to collection and use of personal information and any necessary overseas transfer is explained and obtained separately from these Terms. The Company records the items agreed to, document version, consent date and time, and service channel. Existing members without consent records are asked to consent on their next sign-in; past registration or sign-in is not retroactively treated as consent. Refusing consent may restrict member services, but channels remain available for account withdrawal, privacy rights and inquiries about existing purchases. Membership is granted unless one of the following applies:

  • When the applicant has previously lost membership status under these Terms
  • When there is false information, omission, or error in the registration
  • When registration is deemed to significantly impair the Company's technical operations

8. Membership Withdrawal and Disqualification

Members may request withdrawal at any time and the Company processes it immediately. Membership may be restricted or suspended for the reasons below. Within Toss, withdrawal may be requested through the in-app withdrawal feature or customer support. Disconnecting Toss Login may end access to the Intome account and cards; related information is handled under the Privacy Policy.

  • When false information is provided during registration
  • When using the Service to violate laws or these Terms, or to act against public order and morals
  • When continued membership is deemed inappropriate

When membership is restricted, suspended or revoked, the Company explains the reasons, action, effective time and appeal procedure by registered email or an in-service notification. If advance notice is difficult due to urgent prevention of illegal activity, security incidents or legal restrictions, action may be taken first and notice provided when possible. Users may appeal to customer support ([email protected], 0507-1406-9555). The Company reviews the request and supporting grounds and communicates the result. If processing is delayed, it explains the reason and expected schedule; incorrect actions are lifted or corrected.

9. Privacy Protection

The Company strives to protect users' personal information in accordance with relevant laws. The protection and use of personal information are governed by relevant laws and the Company's Privacy Policy.

10. User Obligations

Users shall not engage in the following activities:

  • Registering false information during application or changes
  • Stealing others' information
  • Altering information posted by the Company
  • Transmitting or posting information (computer programs, etc.) other than information specified by the Company
  • Using the Service for purposes other than its intended purpose without the Company's explicit consent
  • Obtaining paid member rights through abnormal methods
  • Other illegal or improper activities

11. Copyright Ownership and Usage Restrictions

Copyright and other intellectual property rights in works created by the Company belong to the Company. Without prior permission, users may not commercially reproduce, transmit, publish, distribute, broadcast or otherwise use information obtained through the Service, or allow third parties to do so. However, users may save lawfully created cards using service features and share them for invitations or thanks. Rights in original uploaded photos, text and other content remain with their respective rights holders.

12. Dispute Resolution

The Company establishes and operates a damage compensation handling organization to reflect legitimate opinions or complaints raised by users and to handle damage compensation. The Company promptly handles complaints and opinions submitted by users. However, if prompt handling is difficult, the Company shall immediately notify the user of the reason and processing schedule.

13. Payment Cancellation and Refund

On the website, purchases are made using the available payment methods after checking the product, price, card and usage period on the order screen. Cancellation or refund requests can be submitted through purchase history or customer support. The following rules apply to purchases made directly on the website. Purchases within Toss are subject to the Toss in-app payment guidance in this section. Statutory rights to withdraw from a purchase and obtain refunds are protected in both cases:

  • If invitations (including mobile wedding and first-birthday invitations) or thank-you cards created in Intome have not been shared, cancellation (termination) may be requested within 7 days of purchasing the paid service (watermark removal).
  • If the Service is suspended or fails for more than 3 days without 24-hour prior notice, or if cumulative service suspension/failure time exceeds 72 hours within one month
  • If pre-announced service suspension/failure time due to server maintenance exceeds 10 hours, the service period will be extended free of charge for the excess time.

Refunds are excluded in the following cases:

  • When a minor makes payment by stealing another person's information
  • When purchased through events or free coupons
  • When falling under withdrawal restriction reasons prescribed by relevant laws such as the Act on Consumer Protection in Electronic Commerce, Content Industry Promotion Act, and Content User Protection Guidelines
  • When the Service fails or is suspended due to natural disasters or user negligence
  • When payment is made through illegal methods

Toss In-App Payments and Refunds

Within Toss, users check the product, price and target card on the purchase screen and pay through Apps in Toss in-app purchases. Actual prices and scope are shown at checkout. Watermark removal applies to the single card selected at payment; other or duplicated cards require separate purchases. Text and photo edits during the card retention period do not incur additional payment, but dates cannot be changed after watermark removal.

Cancellations and refunds for Toss in-app purchases follow applicable law and the policies and procedures of the Apple App Store or Google Play used for payment. Android users can request refunds from purchase history in Toss; after the Company reviews the request, Google Play determines final approval. iOS users use Apple’s refund process, with approval determined by Apple. Website refund criteria do not automatically apply to app-market purchases. Once a refund is confirmed, watermark-removal rights may be revoked and the watermark may reappear. The Company does not remotely retrieve images already saved on your device. Contact customer support for payment errors or products not delivered.

14. Template Management

The Company may delete, move, or refuse to register the following content or posts without prior notice:

  • Content that defames others
  • Content that violates the Youth Protection Act
  • Content related to illegal copying or hacking
  • Content related to crime
  • Content that infringes copyright
  • Other content that violates laws

Content Retention Period:

  • Free cards whose watermark has not been removed are automatically deleted 7 days after the first save. Editing or saving again does not extend this period.
  • Paid mobile wedding / first-birthday invitations with watermark removal: up to 90 days from the specified wedding / first-birthday event date.
  • Paid mobile thank-you cards with the watermark removed can be retained for up to 90 days from purchase. The purchase date is the date payment for that card’s watermark removal was completed.
  • Dates cannot be changed after watermark removal. Please check the wedding or first-birthday event date before payment.
  • When retention expires, online viewing and sharing end and the card content and related personal information are destroyed. Images separately saved on your device are unaffected by the server retention period.

15. Disclaimer

The Company is exempt from liability for service interruption or damages caused by the following:

  • Force majeure such as natural disasters, war, and similar circumstances
  • Suspension or failure of telecommunications services by telecommunications carriers
  • Unavoidable circumstances such as maintenance, replacement, regular inspection, or construction of service facilities
  • Service usage disruption due to member's fault
  • Damages due to member's computer error or incomplete personal information
  • Materials obtained by members during service use or damages caused by other members
  • Reliability and accuracy of templates, content, and posts registered in the Service
  • Copyright infringement issues of content registered by members
  • Service-related disputes between users or between users and third parties
  • Loss of work due to hardware and software errors
  • Data loss and business interruption due to service or communication failures

16. Governing Law and Jurisdiction

The laws of the Republic of Korea shall apply to the interpretation of these Terms and disputes between the Company and users. If a lawsuit is filed regarding disputes arising during service use, it shall be filed with the court having jurisdiction under the Civil Procedure Act.

d.orot
CEO Kim Yeon-hee    Address 1st Floor, 7 Uicheon-ro 30-gil, Dobong-gu, Seoul, 01381 Contact Number 0507-1406-9555 (Mon-Fri 10:00 AM - 5:00 PM, Korea Standard Time (KST))    Email [email protected] Business Registration Number 258-04-02508 · E-commerce Registration Number 2024-서울강북-0918
CEO Kim Yeon-hee Address 1st Floor, 7 Uicheon-ro 30-gil, Dobong-gu, Seoul, 01381 Contact Number 0507-1406-9555 (Mon-Fri 10:00 AM - 5:00 PM, Korea Standard Time (KST)) Email [email protected] Business Registration Number 258-04-02508 E-commerce Registration Number 2024-서울강북-0918
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